Who we are
S7 Courier Services collects and delivers parcels across Jamaica. This policy explains what personal information we handle when you use this website, request a pickup, or track a parcel.
Our head office is in Kingston, Jamaica. You can reach us at Secure7Rep@gmail.com, +1 876-849-6020, or +1 876-849-6027.
Information you give us
You do not need an account to send or track a parcel. If you request a pickup, we ask for the details needed to collect the parcel and deliver it to the right person:
- Your name, phone number, email address, and pickup address
- The recipient's name, phone number, email address, and delivery address
- What you are sending, including the category, description, weight, and declared value
- Notes for the rider, and photos of the parcel
- A parcel code, if you use the tracking page
- Anything you send us by phone, email, or social media, including a job enquiry
Information created by a delivery
When a pickup is requested, we create a parcel code and a delivery status. The recipient is sent an SMS with a verification code so the courier can confirm the handover. We also keep the time of the request so we can operate the service and look into problems.
How we use it
We use this information to:
- Collect the parcel and deliver it to the address you gave us
- Send the recipient the SMS code used at the door
- Show tracking updates for that parcel code
- Contact you if we need to ask about the shipment
- Handle questions, claims, and proof of what was sent
- Protect the website and meet our legal duties
Who we share it with
Couriers and staff see the details they need to collect or deliver the parcel. The recipient receives the notice and SMS code for their delivery. The sender can look up the parcel with its code.
Companies that host this website and our courier system process the information only so those systems can run. We may also disclose information when Jamaican law requires it.
We do not sell personal information.
Photos
Photos you attach are stored with the collection request so we can identify the parcel and handle it properly. Please do not upload a photo that shows someone else's private information unless you have their permission.
How long we keep it
We keep delivery records for as long as we need them to complete the shipment, answer questions or claims, and meet legal record-keeping duties. When we no longer need the information, we delete it or remove the details that identify you.
Children
This website is for people arranging a delivery. It is not directed at children, and we do not knowingly collect their information.
Changes
We will post any update on this page and change the date above. This version was published on 21 October 2026.
Contact us
Questions about this policy or your information can be sent to Secure7Rep@gmail.com, or call +1 876-849-6020 or +1 876-849-6027. You can also visit the contact page.